You will:

  • Manage relationships with current and new customers
  • Be an expert on our products that help customers leverage our 360° content
  • Give our Development team customer feedback on requested product enhancements
  • Lead onboarding of new customers
  • Coordinate and lead kick-off calls to get new customers up to speed on our products and how to use them
  • Lead email communication campaigns to customers to keep them engaged and informed
  • Produce case studies for each customer showing them the impact Threshold 360 had on their website
  • Collaborate with Insights Manager to create compelling user tests for customers
  • Work with customers to make sure they are exceedingly happy our their products
  • Become an expert in the Destination Marketing Organization (DMO) industry

You are:

  • Humble, scrappy, and hungry
  • An exceptionally strong communicator in-person, by phone, and in writing
  • A person who loves to solve problems
  • A likable and interesting person
  • Self-motivated and goal oriented
  • An enthusiastic and energetic team player

You love:

  • Startups
  • Building relationships
  • Writing
  • Solving problems
  • Cutting-edge technology
  • Being held accountable
  • Constant change
  • Answering questions

You have:

  • A Bachelor’s Degree
  • At least 2 years of relevant work experience
  • Experience writing case studies, technical documents or detailed emails
  • Served as an Account Executive at an agency or another startup
  • A strong technical background, particularly with Mac OS and iOS systems
  • Ideally, experience collaborating with engineers and/or product developers in order to improve the product for customers
  • Ideally, some experience managing people

What we can offer:

  • Competitive salary
  • Ownership in a fast-growing tech startup
  • Exceptional health insurance (we’ll pay 90%)
  • Dental insurance (we’ll pay 100%)
  • Life insurance (we’ll pay 100%)
  • Unlimited PTO
  • The ability to work on something big and innovative
  • The ability to work with other A-players
  • The ability to work in one of the best destinations on the planet: Tampa, Florida!

Details:

  • You are required to work from our HQ office in Tampa, Florida

Apply Below